Faq
Frequently Asked Questions
Orders & Payment
How do I place an order?
Simply browse our collections of T-Shirts & Tops, Skirts, and Pants & Trousers. Select your desired items, choose your size and color, then proceed to checkout. You can complete your purchase using major credit cards or PayPal.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal. All transactions are securely processed.
Shipping & Delivery
What are your shipping options and costs?
We offer standard and expedited shipping. Shipping costs are calculated at checkout based on your location and the weight of your items. Free standard shipping is available on orders over $75.
How long will it take to receive my order?
Standard shipping typically takes 5–10 business days within the US and 10–20 business days internationally. Expedited shipping options are available for faster delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, please email us at [email protected] with your order number and reason for return.
How do I exchange an item?
For exchanges, please return the original item and place a new order for the desired size or color. This ensures the fastest processing. Contact us at [email protected] for assistance.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping method.
Product & Sizing
How do I find the right size?
Each product page includes a detailed size chart with measurements for T-Shirts & Tops, Skirts, and Pants & Trousers. We recommend measuring a similar item you own and comparing it to our chart for the best fit.
Are your products true to size?
Our sizing is generally true to standard US sizing. However, fit may vary by style. Please refer to the specific product size chart and customer reviews for guidance.
What fabrics are used in your clothing?
We use high-quality materials such as 100% cotton, cotton blends, linen, and polyester blends. Fabric details are listed on each product page.
Customer Support
How can I contact you?
For any questions or assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased on our website and delivered via email.