Tracking order

Thank you for choosing WierGable. We understand how important it is to know where your order is, and we are committed to providing you with a transparent and hassle-free tracking experience. Below you will find a detailed guide on how to track your T-Shirts & Tops, Skirts, or Pants & Trousers order from the moment it leaves our warehouse until it arrives at your doorstep.

How to Track Your Order

Once your order has been processed and shipped, you will receive an automated email from [email protected] containing your unique tracking number and a link to the carrier’s website. Please check your inbox (and spam/junk folder) for this email. If you do not receive it within 48 hours of your order being marked as "Shipped," please contact us at [email protected] with your order number, and we will resend the tracking details.

Step-by-Step Tracking Process

  1. Locate Your Tracking Number: Find the 12- to 22-digit tracking number in your shipping confirmation email. It usually starts with letters like "1Z" (for UPS), "9400" (for USPS), or "LP" (for some international carriers).
  2. Choose a Tracking Tool: You can use the carrier’s official website or a third-party universal tracking service for real-time updates.
  3. Enter the Tracking Number: Paste or type your tracking number into the search field on the tracking website, then click "Track" or press Enter.
  4. View Your Shipment Status: The system will display the current location, estimated delivery date, and all scan events (e.g., "Picked Up," "In Transit," "Out for Delivery").

Recommended Third-Party Tracking Service

For a unified view of your package across multiple carriers, we highly recommend using 17Track. It supports over 700 carriers worldwide and provides automatic updates via email or app notifications.

17Track (17track.net)

How to use:

  • Visit www.17track.net/en .
  • On the homepage, enter your tracking number in the search bar.
  • Click the "Track" button. The system will automatically detect the carrier and display the latest status.
  • Optionally, you can create a free account to save multiple tracking numbers and receive push notifications when your package status changes.

Note: 17Track is a third-party service. While it is highly reliable, we recommend cross-referencing with the carrier’s official site for the most accurate delivery window.

What to Do If Tracking Shows No Updates

It is normal for tracking information to take 24–72 hours to appear after the shipping label is created, especially for international shipments. If your tracking number shows no updates for more than 5 business days, please follow these steps:

  • Double-check that you entered the tracking number correctly (no extra spaces or missing digits).
  • Wait an additional 24 hours and check again, as some carriers update their systems only once a day.
  • If the status remains unchanged, contact our support team at [email protected] with your order number and tracking number. We will investigate with the carrier and provide you with an update within 1–2 business days.

Delivery Timeframes

Delivery times vary depending on your location and the shipping method selected at checkout. As a general guideline:

  • Domestic (within the same country): 3–7 business days.
  • International: 10–20 business days (may be longer during peak seasons or due to customs delays).

Please note that these are estimates, not guarantees. For the most accurate delivery date, always refer to the tracking information provided by the carrier.

Need Further Assistance?

If you have any questions about your order or tracking, please do not hesitate to email us at [email protected]. Our customer service team is available to help you with any concerns regarding your T-Shirts & Tops, Skirts, or Pants & Trousers order. We aim to respond within 24 hours on business days.

Thank you for shopping at WierGable. We hope you love your new wardrobe additions!